Patient Relations
OSF HealthCare Little Company of Mary Medical Center is committed to assuring the rights of the patient and overall organizational ethics.
Our goal is to provide quality health care in a safe, caring manner, and to enhance patient experience with the care and service we provide.
Throughout your entire stay with us, we encourage comments and suggestions from you as well as from your family and friends. We have learned this to be the best way to measure our effectiveness and performance in delivering quality health care.
Please do not hesitate to bring your concerns or special needs to the attention of any member of our staff.
Patient Advocate
If you cannot find resolution to your concerns from our clinical staff caring for you, feel free to contact our Patient Advocate directly through the Patient Action Line at (708) 229-6043 or dial extension 6043 from your hospital phone.
As part of our continuous quality improvement measures, you may receive a patient satisfaction survey after returning home. Please know that your confidential evaluation will help us to improve our services.
Thank you for giving us the opportunity to serve you and for helping us to better meet the needs of our patients and their families.