Social Services
Sometimes a hospital admission can result in difficult decisions and drastic lifestyle changes at the time of discharge. These troubled moments occur around times of medical uncertainties when decisions can become too hard to handle alone. The mission of our Social Services department is to help patients and their family’s transition through these difficult times, while providing the most comforting support.
The Social Services department provides assistance in the following areas:
- Adjusting to illness
- Nursing home and continuing care placement
- Providing information by phone after a patient has been discharged
- Assisted/supportive living referrals
- Advance Care Planning, including Advance Directives for patients (living will and power of attorney)
- Emergency room visits
- Arranging home care services and durable medical equipment
- Helping facilitate health care surrogate forms
- Providing free medication information
- Arranging pre-screening for level of care needed
- Coordinating hospital to hospital transfers
- Arranging transportation at discharge
Pastoral Care Services
Our Social Services caregiver teams work closely with our Pastoral Care staff to provide patients and families with a well-rounded view, specialized resources and guidance for any issues they may be dealing with during their hospital stay.
Hours & Contact Info
Outside of normal business hours, our Social Services staff are on call during the weekend from 8 a.m. until 6 p.m.
For more information about our Social Services department, please give us a call at (309) 665-5790.
In the spirit of Christ and the example of Francis of Assisi, the Mission of OSF HealthCare is to serve persons with the greatest care and love in a community that celebrates the Gift of Life.