Urgent care female patient being examined

Urgent Care

Life doesn’t wait, and neither should your health care. When unexpected medical needs come up, turn to OSF HealthCare for timely treatment on your schedule. Whether you want an in-person visit, video chat, phone call or something else, you’ll find we’re always ready to help.

OSF OnCall Urgent Care

When you’re busy, you don’t have time to wait for a medical appointment. OSF OnCall Urgent Care offers walk-in clinics near you in the same areas where you shop, eat and run errands, so you can get treatment on the go. No history with OSF HealthCare? No problem. Stop by for high-quality immediate care daily from 8 a.m. to 8 p.m., and we’ll help you get back to your activities in less than 40 minutes.

OSF OnCall Urgent Care

OSF PromptCare

OSF PromptCare walk-in clinics are an extension of your primary doctor’s office—and they’re available up to 12 hours a day, seven days a week. You’ll get the same excellent care you expect from OSF Medical Group providers, even after traditional business hours. Visit an OSF PromptCare near you on the same campus as other OSF HealthCare facilities, so you can tend to all your family’s health needs in as few trips as possible.

OSF PromptCare

OSF OnCall 24/7 Virtual Urgent Care

Get quick care wherever you are, at any time of day or night with OSF OnCall Urgent Care virtual visit options. Whether you’re at home, at work or between college classes, you can share your concerns with a provider and receive a timely treatment plan. Choose an online interview ($25) or a video visit ($50) with the same experienced providers you’d see during an in-person visit to an OSF OnCall Urgent Care clinic. It’s medical care at your fingertips.

Virtual Visits

Free OSF OnCall Nurse Hotline

Not sure where to start? Ask Clare, our OSF chatbot, or call our free ask-a-nurse line for advice 24 hours a day. Skip the frustrating online searches and get personalized guidance for your specific symptoms. In just minutes, you’ll find out how to start feeling better. 

ASK OSF – 24/7 Nurse Line

Primary Care

Urgent care services are great options when your primary care provider isn’t available. For the best long-term health, you need a relationship with a family doctor, internist (adult primary care doctor), pediatrician or another type of general practitioner. This professional helps you prevent illnesses and manage chronic conditions, so you feel better more often. Explore your options for primary care physicians for yourself and your loved ones.

Primary Care

Emergency Care

If your condition could cause serious, long-term health problems, you likely need emergency care. Call 911 or go to an emergency center near you if you experience: 

  • Bleeding or vomiting that won’t stop
  • Chest pain
  • Fainting (loss of consciousness)
  • Moderate to severe burns
  • Persistent confusion
  • Severe pain
  • Sudden loss of vision
  • Trouble breathing or speaking


Examining a child at urgent care
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Man holding his ankle in pain
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