Emergency Care

OSF Saint Francis Medical Center is a Level 1 Adult and Pediatric Trauma Center. Our specially trained nurses care for the highest level of trauma patients.

Our Level 1 Adult and Pediatric Trauma expertise and the leading-edge capabilities of an academic medical center combine to bring emergency patients unmatched resources for life-saving care. From our 72-bed adult and pediatric Emergency Department and Life Flight patient transport program, to serving as the Resource Hospital for the Peoria Area EMS system and Regional Hospital Coordination Center through our office of Disaster Preparedness, you are in good hands at OSF Saint Francis Medical Center.

Convenient connections to non-emergency care are part of our comprehensive resources. We can help emergency patients who need follow-up care find primary care physicians and specialists with OSF Medical Group. We also offer a variety of options for urgent care needs.

Emergency Department Group PhotoOur custom-designed Emergency Department allows us to treat more patients, as well as improve their security, safety and privacy.

Features

  • Cardiac Monitoring
    Every Emergency Department room is equipped to monitor cardiac conditions at all times. And each room is directly visible from the nurses' station.
  • Decontamination Room
    In the event of chemical spills or other disasters, this area provides six special showers to aid in quickly and safely removing contaminants from rescue workers, attending staff and patients.
  • Dedicated Pediatric Emergency Department Rooms
    Our Emergency Department features rooms designed exclusively for children, including a Children's Waiting Room. This allows our caregivers who specialize in pediatrics to treat children with improved privacy, security and safety…in a child-friendly atmosphere.
  • Keycard Security System
    Patient privacy and safety are always a top priority. To ensure the utmost security for our patients, we installed locks on all Emergency Department and family sleep rooms. Only authorized caregivers and family members you select can enter.
  • Specially Designed Pod System
    The Emergency Department is designed around three large "pod" areas that can be opened or closed according to patient demands. Each pod has its own dedicated team of physicians and staff, along with its own medication and supply areas.
  • Two Walk-In Emergency Entrances
    For enhanced privacy, security and safety, we created one for adults and one just for children.
  • 20 Surge Beds
    In the event of a major disaster that might affect dozens of people, each "pod" features specially designed panels located in the corridors that can provide oxygen and suction for injured patients. These panels allow us to transform Emergency Department hallways and accommodate 20 additional emergency beds.
  • 72 Exam Rooms
    In addition to private exam rooms, there are six crisis rooms (large enough to accommodate an entire family), two mental health rooms and two trauma rooms. These trauma rooms are used for injured patients and can meet the needs for adults and children.

Emergency Department: How It Works

What Emergency Service Do I Use?

Wondering whether to use the Emergency Department, an OSF PromptCare clinic or an OSF OnCall Urgent Care in-person clinic or virtual visit?

The Emergency Department is the best place for treating potentially severe and life-threatening conditions such as heart attack or stroke.

OSF PromptCare clinics can be used for urgent conditions that aren't life-threatening but need to be taken care of right away, such as sprains, skin rashes or a severe sore throat.

OSF OnCall Urgent Care, with in-person and virtual visits, can also be used for minor illnesses and injuries. Virtual visits have the added convenience of being available 24/7 from wherever you are.