Volunteers are an extension of our Community of Caregivers’ team and serve as a liaison for patients, their families and our Mission Partners.

Our volunteer opportunities fall into the following three categories:

Greeter and Escort Team

This team member welcomes patients and visitors, and escorts them to the appropriate locations via walking or wheelchair transport.

Team members may provide assistance with answering questions, providing directions, and/or discharging patients from their room to the parking deck.

In addition, this team member must be able to walk long distances, push a wheelchair, and be pleasant and courteous.

Clerical Support Team

This team member will assist department staff with clerical responsibilities in order to enhance the efficiency of the office.

Clerical assistance may include answering phones, sorting and filing records, assembly of packets, copying, working on bulletin boards, and data entry. In addition, this team member must be detail orientated, willing to learn, and professional.

Patient Services Team

This team member will help make a patient’s hospitalization stay a more pleasant experience by providing personal attention to a patient in an unhurried manner and help relieve the nursing staff by performing small tasks.

These tasks can include passing trays/water, providing a warm blanket, care for flowers and plants, answering the phone, reading at the bedside of patients, stocking supplies and light cleaning.

This team member will be a self-starter, enjoys meeting new people, and communicating to a diverse population.

No direct patient care is allowed.

Note: We do not coordinate job shadowing, physician shadowing, and/or research opportunities.

Interested in Becoming Part of Our Team?

Qualifications and Requirements for adult volunteers:

Minimum age of 18
High school graduate or GED
Provide documentation of immunizations: MMR, Varicella (chicken pox), flu, Tdap and fully vaccinated for COVID-19
Have a listening ear and loving, caring heart
Have a desire to serve others
In good physical and mental health
Willing to commit to a weekly assignment and complete a minimum of 100 hours after onboarding (exceptions made for Paws 4 Healing and Extraordinary Minister of Holy Communion)
Agree to volunteer one day per week (same day, time, and area)
Can abide by the policies and regulations of OSF Saint Francis Medical Center and Volunteer Services Department

Additional Information

Failure to meet the 100-hour commitment will result in:

Being assessed a $25 processing fee
No recommendation letter
Potential ineligibility to volunteer for two years

Steps for getting started

If you meet the qualifications and requirements above, then we encourage you to apply today. Completing our online application is your next step.

Apply Now

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