OSF Saint Paul Medical Center

Emergency Care

The Emergency Department at OSF Saint Paul Medical Center is staffed around the clock by board certified emergency medicine physicians.

OSF Saint Paul Medical Center Er Entrance Spmcer Entrance Spmc

Nurses and physicians are trained in Advanced Cardiac Life Support, Pediatric Advanced Life Support, Neonatal Care and trauma care for all ages.

We also participate in the OSF Stroke Network which provides early detection and treatment for stroke symptoms.

When should I use the emergency department?

If you are currently experiencing a medical emergency or a life-threatening situation, please call 9-1-1 immediately.

Our emergency department works in close partnership with all area ambulance services to ensure you receive high quality care during your transport, and timely care upon your arrival to our facility.

Your visit to OSF Saint Paul Medical Center Emergency Department will include:

  • Triage - a brief exam to determine priority of care
  • Registration - Consent for treatment and confirm personal information
  • Exam - Nursing and physician physical exam
  • Diagnostics - Lab, X-Ray, CT, Ultrasound, MRI and/or EKG
  • Treatment - individualized on patient needs
  • Discharge - Treat and Release, Hospital Admission, or Transfer to a higher level of care

Care & Treatment

At all times throughout the treatment process, please keep us informed of any change in your condition.

We strive to provide all our patients with safe, respectful, and compassionate care for an excellent patient experience. We encourage our patients to be involved in their care plans, and we may provide options for the treatment plan that you prefer.

Information you provide our physicians and staff is very important in developing an accurate diagnosis and providing you with the best treatment. Be thorough in explaining how you feel and the details of your illness, injury, or other medical conditions.

Patients discharged from OSF Saint Paul will receive individualized instructions to support the healing process.

Quality Service

OSF Saint Paul believes in providing excellent care to every patient, every time.

You may be asked to complete a survey about your experience.

Our goal is to provide you with an excellent patient experience and in order to do so, we would like to receive your feedback.

Urgent care services provided through OSF OnCall

When you have immediate medical needs that are not life threatening, OSF OnCall, an online urgent care clinic, is accessible 24/7 from the home or office.