Request Medical Records

At OSF HealthCare, we take your private health information very seriously and take every precaution to keep you and your loved one’s health information safe.

Access or Request Your Medical Records Using OSF MyChart 

Using OSF MyChart, you can view your medical records or request a copy of your medical records or specific medical information.

How to request medical records using OSF MyChart

Step 1: Log in to OSF MyChart
Step 2: Click on Your Menu at the top of the page
Step 3: Click on Request Medical Records under the Sharing section of the menu
Step 4: Choose which facility you are requesting information from in the drop-down menu and complete the form.

Once the form has been submitted and your request has been approved, your documents can be downloaded from the Document Center located in the menu under the My Record section.

Sign up for MyChart

Third-Party Authorization Form

Third Party Upload

Request Medical Records from an OSF Medical Group or Ambulatory Care Setting

If you would like to request records from a doctor’s office visit, please call the office directly. Find your office’s phone number easily by visiting our location directory and searching for the office.

The quickest way to request your medical records is by requesting them through OSF MyChart or by using the online forms linked above. However, if you cannot use those options, you can send your request via email or fax using the contact information at the bottom of this page.

Special Authorization Forms

For certain requests we require specific authorization or forms.

For medical records from Saint Anthony’s Healthcare Center for inpatient Substance Abuse and Hope Center Outpatient Substance Abuse Records use authorizations below:

Per the HIPAA Privacy Rule Final Rule to Support Reproductive Health Care Privacy when a covered healthcare provider receives a request for PHI potentially related to reproductive health care, to obtain a signed attestation that the use or disclosure is not for a prohibited purpose. This attestation requirement applies when the request is for PHI for any of the following:

  • Health oversight activities.
  • Judicial and administrative proceedings.
  • Law enforcement purposes.
  • Disclosures to coroners and medical examiners.

Here is our Attestation:

Law Enforcement Request for Release of Protected Health Information:

Request Medical Records from a Previous Health System

Presence Health Medical Records

If you would like to request your medical records for care received prior to February 1, 2018, from Presence Covenant Medical Center, Presence United Samaritans Medical Center, Presence Medical Group (PMG), or PRO Ambulance, please call:

Ascension Saint Mary – Kankakee
(815) 936-3206

St. Margaret's Health Medical Records

To obtain medical records for services provided by St. Margaret’s Health, you may request your records through Cariend, a dedicated records custodian where you can request information.

You may request records online or by mail.

Cariend ROI
P.O. Box 1866
Thomasville, Georgia 31799-1866

If you have questions about requesting medical records, please contact Cariend by email or phone:

  • Email: request@cariend.com
  • Phone: (404) 991-7080

Family Access to Medical Records

Your loved ones – including family or friends – may view your medical records through OSF MyChart.

You may authorize their access by going to OSF MyChart, clicking ‘Your Menu’ and selecting Sharing Hub or by requesting proxy access. Learn more about Family Access.

How to Obtain Medical Records of a Deceased Relative

Executor of the Estate

An executor of the estate may request medical records by providing proper documentation including executor paperwork and a death certificate. You will need to submit the documentation to the medical records department of the location you are requesting records from.

Health Care Agent on Power of Attorney Form

The person named as a health care agent on a Power of Attorney form must also have the section checked that allows it to remain valid after death. A copy of the Power of Attorney form needs to be included with your request and sent to the medical records department of the location you are requesting records from.

Parent, Adult Sibling or Adult Child of the Deceased

Download this authorization form to request the medical records of a relative that has passed away. A certified copy of their death certificate is required. Please complete the authorization and authorized relative certification form. Submit them with a copy of the death certificate to the medical records department of the location you are requesting records from.

Request a Status Update on Your Medical Record Request

OSF HealthCare partners with Verisma to assist with the release of information. Please contact Verisma using our OSF HealthCare dedicated line at (309) 205-6977.

Request a Change to Your Medical Record

Pursuant the Privacy Act of 1974 (5 U.S.C. § 552a (d)), an individual can request an amendment of his or her own record, providing the record is inaccurate, irrelevant, untimely or incomplete.

Please choose the hospital that provided the care from the list below to download the Request for Amendment form PDF. Follow the instructions on the form to submit.

Frequently Asked Questions

Who can request medical records?

  • A patient
  • A parent or legal guardian of a patient up to age 17
    • For patients ages 12 to 17, we will not release certain types of information without their consent.
  • Guardian appointed by a court*
  • Person named as a "health care agent" on a power of attorney for health care form*

*Appropriate paperwork must be provided if not the patient

Do I have to pay for copies of my medical records?

Medical records requested to be sent to a patient or to another provider for continuing care are free of charge.  

Records sent to others outside of continuation of care will be billed to that requestor, such as an attorney or third-party organization.

Can I get medical records sent electronically?

Requests for medical records made in OSF MyChart are sent in OSF MyChart. If you select email on the authorization form, records can be emailed.

Can I pick up my medical records in person?

Yes, you can pick up your medical records in person. However, you will need to talk with your local Medical Records Department using the contact information below. Some departments require an appointment.

  • Records over 100 pages will be provided on a CD or will be mailed if requested in paper format.

Can I request all OSF locations on one authorization?

  • Mailed request forms: Each location needs its own form filled out and sent to that location, including OSF Medical Group and Urgent Care. 
  • OSF MyChart request: All records that are in our Epic electronic medical record system can be requested with one request using OSF MyChart
Location Phone Fax Address Email
OSF Heart of Mary Medical Center (217) 337-2338 (217) 337-2416 1400 W. Park St., Urbana, IL 61801 Send Message
OSF Holy Family Medical Center (309) 734-1416 (309) 734-2100 1000 W. Harlem Ave., Monmouth, IL 61462 Send Message
OSF Little Company of Mary Medical Center (708) 229-5201 (708) 422-9397 2800 W. 95th St., Evergreen Park, IL 60805 Send Message
OSF Sacred Heart Medical Center (217) 477-2992 (217) 431-4014 812 N. Logan Ave., Danville, IL 61832 Send Message
OSF Saint Anthony Medical Center (815) 395-5388 (815) 395-5551 5666 E. State St., Rockford, IL 61108 Send Message
OSF Saint Anthony’s Health Center (618) 465-4513 (618) 474-4878 1 St. Anthony’s Way, Alton, IL 62002 Send Message
OSF Saint Clare Medical Center (815) 876-4414 (815) 872-1257 530 Park Ave. E., Princeton, IL 61356 Send Message
OSF Saint Elizabeth Medical Center - Ottawa (815) 431-5279 (815) 431-5503 1100 E. Norris Dr., Ottawa, IL 61350 Send Message
OSF Saint Elizabeth Medical Center – Peru (815) 221-1387 (815) 384-2193 925 W St., Peru, IL 61354 Send Message
OSF Saint Francis Medical Center (309) 655-2257 (309) 655-6897 530 NE Glen Oak Ave., Peoria, IL 61637 Send Message
OSF Saint James – John W. Albrecht Medical Center (815) 842-4989 (815) 842-4911 2500 W. Reynold St., Pontiac, IL 61764 Send Message
OSF Saint Luke Medical Center (309) 852-7785 (309) 852-7591 1051 W. South St., Kewanee, IL 61443 Send Message
OSF Saint Paul Medical Center (815) 539-1647 (815) 539-1469 1401 E. 12th St., Mendota, IL 61342 Send Message
OSF St. Francis Hospital (906) 786-5707, opt 2, ext. 5410 (906) 786-3519 3401 Ludington St., Escanaba, MI 49829 Send Message
OSF St. Joseph Medical Center (309) 665-5990 (309) 662-3376 2200 E. Washington, Bloomington, IL 61701 Send Message
OSF St. Mary Medical Center (309) 344-3161, opt 3, ext. 61101 (309) 344-9497 3333 N. Seminary St., Galesburg, IL 61401 Send Message
OSF HealthCare Divine Mercy Continuing Care Hospital (309) 680-1511 (309) 680-1486 500 Romeo B Garrett Ave., Peoria, IL 61605 Send Message
OSF Medical Group Electronic Requests (309) 205-6977 By Location By Location Send Message