The OSF St. Mary Emergency Department is the areas EMS Resource Hospital. The medical center has the responsibility of overseeing all the training and education of the EMS system providers.

An EMS System is a network of resources such as fire departments, rescue squads, dispatch centers and ambulance services providing service to the citizens of our communities in cases of illness or injury.

What to Expect During Your Visit to the Emergency Department

When you first arrive, you will be evaluated by a registered nurse (RN). He or she will do a quick assessment of your medical condition, and determine how quickly you need to be seen.

During this process, the nurse will ask for your name, date of birth, Social Security Number and the main reason for your visit.

At this point, your vital signs (blood pressure, temperature, heart rate, etc.) will be checked. Your next steps will be determined by the seriousness of your condition.

Maintain an Emergency Card

It is important to be prepared at all times for an emergency. To expedite treatment in the event one occurs, it’s advised that you keep an information card on you containing the name and phone number for your family doctor and a list of any medications you are currently taking and any drug allergies you may have along with your insurance card and photo identification.

What Emergency Service Do I Use?

Wondering whether to use the Emergency Department, an OSF PromptCare clinic or OSF OnCall virtual urgent care clinic?

The Emergency Department is the best place for treating potentially severe and life-threatening conditions such as heart attack or stroke.

OSF OnCall Urgent Care and OSF PromptCare clinics can be used for urgent conditions that aren’t life-threatening but need to be taken care of right away, such as sprains, skin rashes or a severe sore throat.

OSF OnCall, a virtual urgent care clinic, can also be used for these urgent needs and has the added convenience of being accessible 24/7 from the home or office.

Our Partners

EMS Providers in the OSF St. Mary Medical Center EMS System are: