OSF Life Flight may be requested by physicians, hospital personnel, emergency medical services, fire personnel, police, emergency management agencies and 911 dispatch centers.
The toll-free emergency dispatch number is 855-OSF-FLYT and is answered 24 hours a day by nationally certified flight communication specialists with EMS experience. Our OSF Life Flight communications center is located in Peoria, Illinois.
Consider OSF Life Flight when your patient requires specialized critical care or rapid transport to or from another in-patient hospital unit. Emergency personnel may request OSF Life Flight directly to the scene of an emergency.
The OSF Life Flight communications specialist will require the following information to initiate a flight request. Be prepared to give the following information when you call:
For Scene Response:
For Inter-facility Transfer:
Putting OSF Life Flight on 'Stand By' before EMS or fire personnel have arrived on the scene, allows the pilot and flight crew to complete necessary pre-flight acceptance and planning procedures before the helicopter is requested. The aircraft is moved from the hangar, if necessary, and the crew is with the helicopter until activated or declined. If the location of your scene is greater than a 20-mile radius from one of our bases, the aircraft will launch and start en route to your location.
Benefits of Early Notification to OSF Life Flight
Established Scene Criteria for Pre-hospital Activation of OSF Life Flight
The pilot may decide (based on what they see from the air) to choose a different landing zone due to safety, wind or other considerations. If this should happen, the pilot will advise you via radio of the change in landing zones. To ensure a safe landing zone:
Always monitor the designated radio frequency for ground-to-air communications. IREACH is the preferred frequency for communication with OSF Life Flight. You may be required to remain in your vehicle to maintain communication as hand-held radios sometimes do not transmit as far.
If radio communications to the helicopter fail or become broken, please contact the OSF Life Flight communication specialist to relay information to the pilot.