• Review your medications, immunizations, allergies and medical history.
• Receive test results online – no waiting for a phone call or letter.
• Review health education topics and After Visit Summaries® from your health care provider.

Use OSF MyChart to speed up the check-in process for appointments. You can eliminate some waiting-room procedures before you even leave home.

The eCheck-In feature is available at most OSF HealthCare locations, starting two days before your scheduled appointment. It can be used for your provider appointments and hospital outpatient appointments, such as rehab, diagnostic tests and more. eCheck-In is required for all video visits.

Use eCheck-In to do the following:

• Confirm your appointment.
• Confirm or update current medications, allergies, health issues and medical history.
• Answer general health questions and e-sign documents.
• Verify or update your insurance and other personal information.
• Pay your copay.
• Select your preferred pharmacy.

As an OSF patient, you can now read the notes some members of your care team write following an appointment. It’s all secure and online through your OSF MyChart account.

Reading your notes can help you:

• Remember what was discussed with your care team.
• Feel empowered to make health care decisions.
• Partner with your care team for better care.
• Make sure your information is accurate so your care is safer.
• Share your information with a loved one or anyone you choose.

If you need immediate care for an injury or illness, you can review walk-in waiting times or secure a same-day appointment at an OSF urgent care clinic near you.

Use this feature to see clinic locations and decide whether to walk in to an OSF PromptCare by viewing wait times or schedule a reservation at OSF OnCall Urgent Care.

(You can also make appointments at these facilities for school and sports physicals, employer drug and alcohol testing, seasonal flu shots and more.)

How to: View walk-in waiting times or make an appointment

• Log in to your OSF MyChart account.
• Click the Menu icon at the top of the screen.
• Within the menu, go to the Find Care section and click on Find Urgent Care.
• Select the reason for your visit.
• Select the location you wish to visit.
• View wait times at OSF PromptCare.
• If you choose an OSF OnCall Urgent Care, choose an available time for your appointment.

• You can typically expect a response within 2-3 business days (excludes evenings, weekends and holidays).
• Messages are reviewed by your care team during business hours, Monday through Friday, and may be supported by AI technology.

• You have a follow-up question about a recent visit
• You have a follow-up question about your test results
• Short questions or updates that require a simple, but not immediate response

• New symptoms that require clinical decision making
• Multiple symptoms and/or concerns that require more time and discussion
• Chronic disease management (i.e. check-in or flare-up)
• It’s been longer than a year since your last visit